Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Stuart F
Excellent service / Highly recommended
Highly recommended dealer. Very efficient, saw the vehicle on auto trader. Enquired via the website. Dealer replied to arrange viewing. Was sent a video via WhatsApp of the vehicle due to my location. Visited the car and was left alone with the vehicle with no pressure selling. I paid the deposit and I was kept informed of the MOT and service process. Collected within the agreed time. Dealer is highly rated.
Anonymous
5* garage
Absolutely brilliant. Can't recommend enough. Such friendly staff and they really talk you through everything.
Nick M
Superb customer service. Honest, helpful and reassuring
Mike C
Goldilocks TT: Everything Just Right
Everyone we spoke to and met were very helpful and inspired assurance from the very first phone call, WhatsApp messages and videos sent and responded to promptly. No pressure at any point and all were knowledgeable. Would happily recommend and use my self again
Chris P
Very helpful great garage
Very good experience from start to finish, would happily purchase from this garage again in the future.
Scott B
Great from start to finish really good genuine people. Couldn't fault the process or the car!
Anonymous
Brilliant family run dealership, got my 5 series from here & Simon was very helpful and friendly over the phone, helping me with any questions I had. Collecting the car was hassle free, Simon made sure to leave me to look at the car by myself first & then do all the paperwork, etc. Was also nice how I was given 3 new hub caps as 1 was missing from one of the wheels which I noticed at the beginning, made the purchase that little bit more nice as not many places do that. Did have to take the vehicle back for some minor work but Simon kept me updated, ensuring everything goes smoothly & so it did. Very trustworthy!
Dusan S
I have come across few dealerships but this exact dealership was just amazing, friendly, helpful, straightforward and professional. I have travelled 230 miles one way to but car in specific spec and it was just like going to Sainsbury's and buy one product , pay and go home happy. The car was cleaned when I did come for it , changed engine oil and all filters , car in great condition just to keep it short. Highly recommend this family dealership.
Meg Greenacre
Smooth and reliable experience
Dealt with very professionally purchasing a used car, excellent service from start to finish. Callum was quick to respond, very personable and approachable. Felt genuinely cared for throughout the process and everything was handled with honesty and efficiency. Overall, a hassle-free process and would happily recommend.
Luke Nicholson
Absolutely fantastic service throughout the process of viewing the car to purchasing it. Keep up the good work lads!
George Frazer
Travelled down from Leeds to buy a used car from them and nothing to fault the experience. They got back to me in good time with a very friendly honest and professional service. Felt well looked after the whole time.
Anthony H
Brilliant experience buying the car with F&H hook, Simon and the other members of staff were very knowledgeable and professional. They walked me through all the steps and finance/warranty options in detail and after a month of owning the car I've had a fantastic experience.
Anonymous
Excellent Service - Highly Recommend!
I recently bought a 2017 Mini Clubman Cooper S from Foster and Heanes. Both Callum and Simon were great, friendly, knowledgeable and with no pressure to buy. The car was as advertised and the whole process was smooth and hassle free. If you are looking for a professional and stress free car buying experience, then I highly recommend Foster and Heanes.
Neil M
We purchased an excellent 2nd hand Golf GTI from Foster and Heanes. Simon the salesman was very helpful and knowledgeable. When I came to collect the car he picked me up from the local station. The company gave the car an MOT and service prior to collection; as well as putting some fuel in to get me going. Excellent service all around!
Richard M
Great service from Alan in sale and the team - quick to respond, polite and professional. My last 3 cars were all purchased from a main dealer and was a little nervous when considering buying from a smaller garage as having spoken to other smaller garages in my search for a specific car the other places I spoke with fell short of filling me with any confidence. This wasn't the experience I received for Foster and Heanes - there service was great from start to finish.They delivered on all requests and I collected the car with a fresh service, new mot (with no advisories) and sparkling clean inside and out. As I live some distance away I purchased the car unseen - but the video tour Alan provided and the fast response to any and all questions and requests put me at ease. Swift and smooth purchase - was picked up at the local train station and was on the road in 30 mins. Thanks you Alan and the team. A+
Jeremey A
We. Committed to buying the car from Glasgow. They produced a video tour for us and answered all my questions fully. When we collected the car it was quite as good as we expected, and good value for money. Alan, who we dealt with was straight forward and honest, justifying the trust we put in the car we bought.
Donna McCann, Essex.
Foster and Heanes is by far the best dealers I have ever bought a used car from. Quality high end cars, with friendly, helpful sales staff, but above all, absolutely outstanding after-sales care. From my own experience I wouldn't hesitate to recommend this company to anyone looking to purchase a used car and know you are in safe hands with honest, extremely knowledgeable staff, who not only know their cars, but they know their engines too. Thank you for all your support and for a safe, lovely car thats now part of our family!
TIM FORD
I recently purchased a used car from Foster & Heanes at their garage in Dogmersfield. I would like to express my thanks and appreciation to Callum who presented as professional, knowledgeable and extremely helpful in the process. Communications were handled politely and informatively and I would certainly recommend Foster & Heanes to my associates who would appreciate friendly and professional guidance.
Clive Watkiss
5 out of 5 stars - I received an excellent service from Foster and Heanes. The owner was really helpful and did everything possible to help me make a swift purchase after my car had broken down irreparably. I was delighted with the service I received and would recommend this company wholeheartedly to anyone else wishing to buy a second-hand car.
James Jiimmy
A great and friendly local garage! Very trustworthy and good value too. Definitely recommend.
Mrs Gamble
A garage you can trust. Friendly and so helpful , nothing is too much trouble.
Matt Cobden
Bob and has team have always provided us with 1st class service. Nothing is ever a problem. Fantastic people to work with thank you
Jennifer Francis
Purchased a BMW 1 series covertable M sport from Foster and Heanes. Finding a legit reliable car sales garage was very important to me seeing as I was investing a lot of money into my first 'classy' car. I can honestly say the service was fantastic and genuine, really lovely employees. I've had my car for three months now and it is running smoothly. I had 2 small wear and tear issues however these guys dealt with my queries straight away. Highly recommend this car garage if you are looking for quality, a genuine service, trust and reassurance. My only small point if I had to say is that the car was priced slightly high in comparison to some other cars that I came across however the price I paid clearly reflects how important it is to purchase a car from a trustworthy car garage and I am very happy, may I also add that my car has low mileage and a full Bmw service history which is slightly rare in these cars especially if they are a certain age etc..I'm not one to leave reviews however I do take my hat off to Bob and his team. Thanks guys!
Lewis Pryce-Jones
Recently purchased a BMW 3-Series m sport and couldn't be happier, very reasonably priced for its age and spec (in fact priced at the same rate as private sales) .

After having the car a week there was an unforeseen fault , however this was dealt with efficiently and effectively with no hassle, a courtesy car was provided whilst being repaired and it was fixed the next working day.

Its been an absolute pleasure dealing with Foster & Heanes, their customer service is fantastic and I'd highly recommend to anyone.
Johan Brandhorst
Great service, knowledgeable mechanics and helpful staff
Amber O'Keefe
Purchased a 2013 Mini One, great service from start to finish, absolutely lovely staff! Had a small issue when a warning light came on, contacted them and my car was in the garage within a day or so, they solved the problem and went the extra mile. Cannot recommend highly enough!
Arthur Vigil
I regularly visit Foster & Heanes' Fleet location for servicing of my 2010 Audi A3 and have never been disappointed. Their level of professionalism and customer service is excellent and I highly recommend them for anyone looking for a new service centre.